Privacy Policy – ZoroFresh

Effective Date: 08 May 2026

Welcome to ZoroFresh. Your privacy is important to us. This Privacy Policy explains how ZoroFresh collects, uses, and protects your information when you use our mobile application and services.

1. Information We Collect

When you use ZoroFresh, we may collect the following information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Account login details

Order Information

  • Products added to cart
  • Purchase history
  • Payment-related information

Device Information

  • Device model
  • Operating system version
  • App usage data
  • IP address

Location Information

We may collect location data to:

  • Deliver orders accurately
  • Show nearby delivery availability
  • Improve delivery services

Location access is only used with your permission.

2. How We Use Your Information

We use collected information to:

  • Process and deliver orders
  • Manage user accounts
  • Improve app performance and user experience
  • Provide customer support
  • Send order updates and notifications
  • Prevent fraud and unauthorized access

3. Payment Information

ZoroFresh may use trusted third-party payment gateways for processing payments. We do not store your card or banking information directly on our servers.

4. Data Sharing

We do not sell your personal information to third parties.

We may share limited information with:

  • Delivery partners for order fulfillment
  • Payment service providers
  • Analytics services for app improvement
  • Legal authorities if required by law

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure.

6. Permissions Used in the App

ZoroFresh may request the following permissions:

  • Internet access
  • Location access
  • Camera access (if used for profile or product uploads)
  • Storage access (if required for images or files)
  • Notification permission for order updates

Permissions are only used for app functionality.

7. Children’s Privacy

ZoroFresh is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Your Rights

You may:

  • Access your account information
  • Update or correct your information
  • Request account deletion
  • Disable location permissions from device settings

9. Third-Party Services

The app may use third-party services such as:

  • Google Firebase
  • Google Maps
  • Payment gateways
  • Analytics tools

These services may collect information according to their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on the official privacy policy page.

11. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

ZoroFresh Support
Email: zorofreshapp@gmail.com