You can cancel an order from the app until the store accepts it. After that, please contact support and we will help where we can.
If any item is damaged, spoiled or not as described, report it within 24 hours of delivery through Help & Support with a photo. We will replace the item or refund its value.
For cash or UPI-on-delivery orders, approved refunds are paid by UPI or bank transfer within 5-7 working days.